Facilities Management Level 4 – Diploma

Facilities Management Level 4 Diploma - IWFM

Facilities Managers work in the private, public or third sector and all sizes of organisation. Specific job roles at this level may include: Facilities Manager; Facilities Management (FM) Operations Manager; Estates Manager; FM Contract Manager. A Facilities Manager is responsible for the safe, secure and comfortable day-to-day working environment for properties, assets (e.g. equipment) and services that must be fully compliant with health and safety and other legislation. They are accountable for the management of the delivery of all FM services within their local area of responsibility e.g. for one or more contracts/services; specific services e.g. cleaning, maintenance or fleet services.

Module (Mandatory) Duration Credit Value
Overview of FM – Operational Management 3 Days 6 Credits
Understanding FM Strategy 3 Days 3 Credits
Understanding People Management 3 Days 8 Credits
Understanding Support Services Operations 3 Days 6 Credits
Managing Health & Safety in Own Area of FM – IOSH Managing Safely 3 Days 6 Credits
Modules (Our Suggestion Optional) Duration Credit Value
Understanding Risk Management 2 Days 6 Credits
Understanding Financial Management 1 Day 6 Credits
Developing Relations with Suppliers and Specialists 3 Days 3 Credits
Managing Customer Services 1 Day 4 Credits

The Willing and Able mission is to provide excellent quality apprenticeships and Continuing Professional Development opportunities for candidates and their employers.

Classroom Delivery

  • Workshop Based
  • 1-2-1 Mentor Support
  • Subject Experts


Blended Delivery

  • Workshop/Online Based
  • 1-2-1 Mentor Support
  • Flexibility


Online Learning

  • Study at your own pace / Flexibility
  • Resources Available to Download
  • Learning Help desk